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Best Price Guaranteed for Direct Bookings

FREE COVID-19 TEST
FOR DIRECT BOOKINGS

When the world is getting used to this “new normal”, Details Hotels & Resorts  want assure you some well-deserved rested holidays.

Before returning home, some destinations require documentation of a negative COVID-19 test. If you are travelling to a destination with this legal test requirement, enjoy your holidays rested!

We are pleased to provide complimentary COVID-19 antigen tests for guests staying 5 consecutive nights or longer.

Terms & Conditions:

·        This offer is valid for new bookings made from 16th of May 2021 and for stays until 30th of September 2021, as long as the legal requirement of a negative antigen COVID-19 test is maintained; 

·        The complimentary test is provided only for guests returning to destinations that legally require a negative antigen COVID-19 test (board ticktet serves as proof);

·        Offer valid for direct bookings, made directly with our Booking Department or through our website;

·        Minimun stay of 5 consecutive nights;

·        One test per person/stay (valid only for the mandatory ages);

·        The test is made by a certified laboratory, upon prior appointment;

·        Details Hotels & Resorts reserve the right to change or cancel this offer without prior notice.

       If you would like to take the PCR test or if your reservation does not meet the requirements to take advantage of this offer, you can contact the testing centre or one of the collection points. Find more information on the links below:

TESTING CENTRE

COVID-19 TEST COLLECTION POINTS LIST

For more information, please contact us.

BEST PRICE GUARANTEED
FOR DIRECT BOOKINGS

Take advantage of our Best Price Guarantee quickly and easily if your room at one of our hotels is available to book on another website at a cheaper price than we are offering on our own official site. Simply follow the steps below:

  1. Make your booking on detailshotels.com and keep your booking confirmation;
  2. Fill in the form below and send it to us with a screenshot or image of the cheaper price that you found;
  3. Wait for our team to contact you with details of your new price and your new booking number.

See how it works below:

Let’s say you were booking a three-night stay at a Details Hotels & Resorts hotel for €280. As you were finalising your booking, you found the same hotel and room type for the same date and the same number of people for €210 on another site.

Take a screenshot of that offer, fill in the form on this page (taking the terms and conditions into account) and wait for us to contact you. We will let you know how much of a discount you will receive to match the lower rate that you found.

That will be the amount that you pay at the check-out of your booking

Personal Details

Booking Details

TERMS AND CONDITIONS

To qualify for the Best Price Guarantee, your booking must be made on the Details Hotels & Resorts main website (detailshotels.com) or on the website of the individual Group hotel, at the lowest rate for the dates chosen.

The cheaper price found on another website must be available to book and the conditions must be the same as those offered for the rate given on the applicable Details Hotels & Resorts or hotel website. The payment conditions must also be the same as those on detailshotels.com. The cheaper price must be for the same hotel and room type, the same dates, the same number of people and the same currency. The cancellation conditions must also be the same.

The Best Price Guarantee does not apply to erroneous or incorrect prices available on other websites or platforms. The Best Price Guarantee does not apply to negotiated rates for businesses or partnerships, i.e. rates which are not public.

The Best Price Guarantee does not apply to prices shown on platforms or websites such as Priceline.com, Hotwire.com and other equivalent operations and their subsidiaries, where the name of the hotel is not revealed until the booking has been finalised.

The Best Price Guarantee does not apply to vouchers or when the difference in the prices is less than one euro. The Best Price Guarantee only applies if you find the cheaper rate at the same time as you are making your booking direct with Details Hotels & Resorts. This is because prices can fluctuate within a very short space of time, due to supply and demand criteria.

The Best Price Guarantee form provided on this page must be filled in and submitted no later than 24 hours after confirming your booking on the detailshotels.com or individual hotel website and no later than 24 hours before checking in at the hotel.

If it is confirmed that the price on the other website was indeed lower than the price booked on the detailshotels.com or individual hotel website, your original booking will be discounted to match the price on the cheaper website.

The Best Price Guarantee policy may be amended or cancelled at any time and without notice.