Best Price Guaranteed for Direct Bookings

BEST PRICE GUARANTEED
FOR DIRECT BOOKINGS

Take advantage of our Best Price Guarantee quickly and easily if your room at one of our hotels is available to book on another website at a cheaper price than we are offering on our own official site. Simply follow the steps below:

  1. Make your booking on detailshotels.com and keep your booking confirmation;
  2. Fill in the form below and send it to us with a screenshot or image of the cheaper price that you found;
  3. Wait for our team to contact you with details of your new price and your new booking number.

See how it works below:

Let’s say you were booking a three-night stay at a Details Hotels & Resorts hotel for €280. As you were finalising your booking, you found the same hotel and room type for the same date and the same number of people for €210 on another site.

Take a screenshot of that offer, fill in the form on this page (taking the terms and conditions into account) and wait for us to contact you. We will let you know how much of a discount you will receive to match the lower rate that you found.

That will be the amount that you pay at the check-out of your booking.

Personal Details

Booking Details

TERMS AND CONDITIONS

To qualify for the Best Price Guarantee, your booking must be made on the Details Hotels & Resorts main website (detailshotels.com) or on the website of the individual Group hotel, at the lowest rate for the dates chosen.

The cheaper price found on another website must be available to book and the conditions must be the same as those offered for the rate given on the applicable Details Hotels & Resorts or hotel website. The payment conditions must also be the same as those on detailshotels.com. The cheaper price must be for the same hotel and room type, the same dates, the same number of people and the same currency. The cancellation conditions must also be the same.

The Best Price Guarantee does not apply to erroneous or incorrect prices available on other websites or platforms. The Best Price Guarantee does not apply to negotiated rates for businesses or partnerships, i.e. rates which are not public.

The Best Price Guarantee does not apply to prices shown on platforms or websites such as Priceline.com, Hotwire.com and other equivalent operations and their subsidiaries, where the name of the hotel is not revealed until the booking has been finalised.

The Best Price Guarantee does not apply to vouchers or when the difference in the prices is less than one euro. The Best Price Guarantee only applies if you find the cheaper rate at the same time as you are making your booking direct with Details Hotels & Resorts. This is because prices can fluctuate within a very short space of time, due to supply and demand criteria.

The Best Price Guarantee form provided on this page must be filled in and submitted no later than 24 hours after confirming your booking on the detailshotels.com or individual hotel website and no later than 24 hours before checking in at the hotel.

If it is confirmed that the price on the other website was indeed lower than the price booked on the detailshotels.com or individual hotel website, your original booking will be discounted to match the price on the cheaper website.

The Best Price Guarantee policy may be amended or cancelled at any time and without notice.

What type of holidaymaker are you?

What type of
holidaymaker are you?

I always have to have my morning run

I never go anywhere without my family

I'm an incurable romantic

I want to try all the food

I never miss a good party

corrida
familia
romantico
jantar
sonecas
NEW YEAR, PERSONALISED HOLIDAYS ON THE HORIZON
WHAT TYPE OF HOLIDAYMAKER ARE YOU?
IDENTIFY YOUR PROFILE AND SAVE UP TO 40% ON YOUR NEXT HOLIDAY IN THE ALGARVE

After making your New Year’s resolutions, there are important decisions to be taken…
Such as where to go for your next holiday!

To help you choose, we want to know what type of holidaymaker you are.
So follow us on social media, find the holidaymaker profile most  suited to your preferences and choose the best destination for your next holiday in the Algarve.

Then take advantage of our MEGA CAMPAIGN FROM 1 TO 31 JANUARY to book your next holiday in the Algarve and get DISCOUNTS OF UP TO 40%!

Choose where you want to stay:
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AQUA PEDRA DOS BICOS

DESIGN BEACH HOTEL

 ALBUFEIRA | ALGARVE

Adults Only | Sea View | Modern Design |
Rooftop | Outdoor Swimming Pool |
Direct access to the beach – 500m

california

CALIFÓRNIA

URBAN BEACH HOTEL

 ALBUFEIRA | ALGARVE

Adults Only | Outdoor Swimming Pool | D’Terrace Pool Bar | Rooftop | Vegan & Organic Spa |
Deli & Shop | 300m from the beach

topazio

TOPÁZIO MAR

BEACH HOTEL & APARTMENTS

 ALBUFEIRA | ALGARVE

Grab & Go Bar | Outdoor Swimming Pool |
Pool Bar | Massage Service |
500m from the beach

vale del rei

VALE D'EL REI

HOTEL & VILLAS

CARVOEIRO | ALGARVE

Day Spa | 3 Outdoor Swimming Pools | Pool Bar |
Outdoor Gym | Tennis Court |
Kids Club | Toddlers Kit

velamar

VELAMAR

BOUTIQUE HOTEL

 ALBUFEIRA | ALGARVE

Breakfast Room with Sea View |
Lounge Bar | Outdoor Swimming Pool |
Meeting Room

WHAT ARE YOU WAITING FOR?
THE CAMPAIGN ENDS IN:

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CAMPAIGN TERMS AND CONDITIONS

 

– Campaign valid between 01.01.20 and 31.01.2020;

– Valid for stays between January and October 2020;

– Discounts of up to 40% and payment / cancellation terms in accordance with the rate presented;

– Campaign valid for direct bookings;

– Reservations subject to the availability of the selected unit;

– Campaign may be changed or cancelled without notice;

– Cannot be used in conjunction with other campaigns, vouchers or special offers, including the D’Guest discount.

Black Friday & Cyber Monday 2019

Black Friday 2019
BLACK FRIDAY & CYBER MONDAY DEALS
UP TO 50% OFF HOLIDAYS IN THE ALGARVE

This year we’ve taken traditional Black Friday, combined it with bold Cyber Monday and added incredible discounts of up to 50%, so you can book your next HOLIDAY IN THE ALGARVE FOR UP TO HALF PRICE.

Spend the weekend of the 29th November to 2nd December snuggled up at home as you plan your next holiday to the Algarve. Long walks on golden sandy beaches. Unforgettable sunsets. Being served delicious Mediterranean cuisine coupled with the best Portuguese wines – and of course, plenty of time to relax and enjoy the best the Algarve has to offer.

Book now and you’ll get all this and more for up to half price! Simply choose your hotel and book your ticket for your GOLDEN HOLIDAY in the Algarve.

THIS CAMPAIGN ENDS IN:

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Choose your Hotel
aqua piscina

AQUA PEDRA DOS BICOS

DESIGN BEACH HOTEL | www.aquapedradosbicos.com

 ALBUFEIRA | ALGARVE

Rooms with a balcony, equipped with a digital TV, telephone, minibar, safe, hairdryer, tea and coffee making facilities, free Wi-Fi and air conditioning.

Adults Only | Sea view | Modern Design | Rooftop | Outdoor Pool | Direct access to the beach – 500m

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CALIFÓRNIA

URBAN BEACH HOTEL | www.hotelcalifornia.pt

 ALBUFEIRA | ALGARVE

Rooms with a balcony, equipped with a digital TV, telephone, minibar, safe, hairdryer, Nespresso coffee machine, Rituals amenities, free Wi-Fi and air conditioning.

Adults Only | Outdoor Pool | D’Terrace Pool Bar | Rooftop | Vegan, Organic Spa | Deli and Shop | 300m from the beach

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TOPÁZIO MAR

BEACH HOTEL & APARTMENTS | www.topaziomar.com

 ALBUFEIRA | ALGARVE

Rooms with a balcony, equipped with a digital TV, telephone, minibar, safe, hairdryer, Nespresso coffee machine, free Wi-Fi and air conditioning. Studios are equipped with a kitchenette. Apartments and Bungalows are equipped with a kitchenette and have a living / dining room.

Grab & Go Bar | Outdoor pool | Pool Bar | Massage Service | 500m from the beach

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VALE D'EL REI

HOTEL & VILLAS | www.valedelrei.com

CARVOEIRO | ALGARVE

Rooms with a balcony, equipped with a digital TV, telephone, minibar, safe, hairdryer, tea and coffee making facilities, free Wi-Fi and air conditioning. Suites have a living room. Villas have two bedrooms, a kitchen, dining room, living room and garden terrace.

Day Spa | 3 Outdoor Pools | Pool bar | Outdoor Gym | Tennis court | Kids Club | Toddlers Kit

Pequeno-almoço Velamar

VELAMAR

BOUTIQUE HOTEL | www.velamar.pt

 ALBUFEIRA | ALGARVE

Rooms equipped with a digital TV, telephone, minibar, safe, hairdryer, tea and coffee making facilities, free Wi-Fi and air conditioning.

Breakfast Room with Sea View
Lounge Bar | Outdoor Swimming Pool
Meeting Room

Privacy Policy

Privacy Policy

The privacy of our guests and employees is one of the main pillars of the Details Hotels & Resorts Privacy Policy. This privacy policy applies to the entire Details Hotels & Resorts Group.

Customers and job applicants should read this policy before submitting their personal data. “Personal data” means all information gathered and registered that enable a specific person to be identified (e.g. name, address, contact details, etc.).

Customers should ensure that children under the age of 18 do not submit personal data without their permission.

Under the scope of this policy, Details Hotels & Resorts undertakes to:

• Explain the purpose and means of processing of any personal data requested;

• Use personal data solely for the purposes stated in this policy;

• Request only the personal data necessary, taking the necessary steps to keep the data up-to-date;

• Keep your personal data only for the period of time necessary for processing pursuant to local legislation;

• Provide customers/job applicants with the means to access, change, correct or delete their personal data;

• Keep all personal data received confidential and protected except if required to reveal them by a court order.

Scope

This Details Hotels & Resorts Privacy Policy applies in the following cases:

1. All Details Hotels & Resorts sites.

2. Processing of data supplied to any of our hotels, restaurants or other points of sale.

1. Collection and Processing of Personal Data

As a Details Hotels & Resorts customer, your personal data and/or the personal data of your family members may be requested for different purposes, i.e.

1. Contact details: name, nationality, telephone number, e-mail address, physical address, etc.

2. Date of birth;

3. Credit card details;

4. Loyalty club membership number;

5. Arrival and departure dates at our hotels, restaurants and other points of sale;

6. Information about your children: name, age, data of birth, e-mail address;

7. Interests and preferences: for example, your preferred room location, smoking or non-smoking room, preferred room and or bed type, desired newspaper, etc.

8. Possible customer comments made during or after a stay at a Details Hotels & Resorts property.

If you are applying for a job or a work placement at Details Hotels & Resorts, you may be asked to provide the following personal data:

1. Contact details: name, nationality, telephone number, e-mail address, physical address, etc.

2. Date of birth;

3. Interests and reason for applying;

4. Training, education and professional experience.

We will not ask you to provide sensitive information such as: religious or philosophical beliefs, political opinions, or information about your health, race or ethnicity, sexual orientation or union membership.

You may be asked to provide personal data in different circumstances, including (but not limited to) the following:

1. Participation in advertising programmes (subscribing to newsletters to receive offers/promotions, registering for loyalty programmes, responding to surveys and/or customer comments, and competitions);

2. Activities at the hotel (e.g. booking rooms or tables, check-in and check-out, complaints and requests);

3. Supply of information about tour operators, travel agencies or online booking systems;

4. Internet activities (connection to the Details Hotels & Resorts website; filling in of forms to request data online – for example, online bookings, questionnaires, etc.);

5. Job or work placement applications.

2. Reasons for requesting your personal data.

Personal data are requested for the following purposes:

1. Management of customers’ bookings and stays;

2. Improvement of the services provided in our hotels, restaurants and other points of sale, in order to better understand our customers’ needs and exceed their expectations.

3. Personalisation of our services;

4. Sending of newsletters, promotions and advertising materials. Customers may cancel their subscription to our e-mail newsletter service by clicking on the link in the newsletter sent to them by e-mail.

5. Contracting of staff for Details Hotels & Resorts.

3. Sharing of Personal Data

Details Hotels & Resorts may share customers’/applicants’ personal data with:

1. Employees of Details Hotels & Resorts, specifically so that they can provide the services requested and/or manage the customer/applicant databases (officially authorised by the relevant Data Protection Regulating Entity);

2. Local authorities – if required to do so by local legislation or in the scope of Details Hotels & Resorts internal inspections, pursuant to legal requirements.

DETAILS HOTELS & RESORTS also reserves the right to pass on any personal data in the event of the whole or partial sale or transfer of the company or its respective assets.

In the event of personal data being passed on to third parties, the applicable obligations under law will be strictly abided by and every effort will be made to ensure that said third parties use the personal data appropriately, in compliance with this Privacy Policy.

4. Accessing, Changing and Deleting Personal Data

Customers/applicants may access, correct, add, update or delete their personal data by sending an e-mail to Details Hotels & Resorts at info@detailshotels.com. Such requests will be dealt with as quickly as possible. Details Hotels & Resorts may request a copy of a valid identity document in order to the protect customers’ privacy and confirm their identity before making any changes.

5. Keeping your Personal Data Safe

Details Hotels & Resorts has implemented the technical and organisational measures necessary, as required by law, with the aim of protecting the personal data of customers and job applicants, ensuring confidentiality in accordance with the rules set out in this policy.

Whenever credit card information is requested, this communication is made using Details Hotels & Resorts’ SSL (Secured Sockets Layer) facility, as long as you are using an SSL-enabled browser such as Microsoft Internet Explorer or Google Chrome.

6. Revisions

This privacy policy may be changed from time to time, so we recommend checking it regularly.

7. Contacts / Questions

If you have any questions about this privacy policy, please send an e-mail to Details Hotels & Resorts at info@detailshotels.com.

COOKIE POLICY

Details Hotels & Resorts uses cookies on its website to improve its functioning and provide users with the best possible experience.

The purpose of this information is to answer questions that users may have regarding the use of cookies on the Details Hotels & Resorts Group website.

What are cookies?

Cookies are small text files that are placed in the user’s device (computer, mobile phone or tablet) when they visit the Details Hotels & Resorts website on a browser. Cookies let the site recognise the user’s device.

What do cookies do and why does Details Hotels & Resorts use them on its site?

Details Hotels & Resorts uses cookies to understand the importance, usefulness, interest, volume and frequency of visits to its online content and to determine the best way of presenting information that is genuinely relevant for users. Cookies help Details Hotels & Resorts understand how a customer reached the website (Internet search, recommendation from another site, advertisement, etc.) and how the customer browses the site’s different pages. Cookies also let us know your browsing preferences, such as the language you prefer to use. However, they do not gather personal information of any kind, nor any other information that would enable users to be personally identified.

Are all cookies the same?

No. There are different types of cookies which are used depending in the type of information to be gathered and analysed, and the length of time they remain installed on the user’s device.

Which type of cookies does the Details Hotels & Resorts website use?

The cookies used by the Details Hotels & Resorts websites have different functions. On the one hand, the site uses cookies that analyse the way in which users browse the site and how they find us. These cookies let us study the website’s analytical data and improve content and users’ browsing experiences. Additionally, the site uses cookies that record some of the users’ preferences, such as their preferred language or the credentials for access to reserved areas.

How long will the cookies remain in the user’s device?

Details Resorts & Hotels uses cookies with different life spans: some will remain permanently on your computer, mobile phone or tablet, while others are temporary. The site uses permanent cookies so that it can recognise return visits by existing users. This helps Details Hotels & Resorts to understand what new content drew the attention of each particular user. This information is analysed, generally in order to improve the content and the services provided. The site also uses temporary cookies that only remain active while the user is actually on the website.

Can users block cookies?

Sim. Todos os navegadores permitem que os utilizadores configurem o acesso de cookies ou os bloqueiem. Para mais informações sobre como bloquear cookies, consulte a secção de ajuda do seu navegador.

Where can I learn more about cookies?

For more information about cookies, visit the website www.allaboutcookies.org (available in English, French and Spanish).

Contacts

Contacts

Details Hotels & Resorts

Find here all the information and useful contacts.
Head Office:
Urbanização Quinta Pedra dos Bicos, Lote 24 Santa Eulália 8200 – 381 Albufeira, Algarve

GPS Coordinates:
Lat. 37.088556 ; Long. -8.221394

Telephone: (+351) 289 580 150
Fax: (+351) 289 580 169

Booking Department

Whether you have a question about an existing booking or would like to book your next holiday in the Algarve? Talk to us!
CALL US NOW

Booking Department

From Portugal:
808 10 27 27
International calls:
(+351) 289 073 808

Send us an email

Send us an email with your questions; we will be happy to help you.
SEND US AN EMAIL

Send us your email to info@detailshotels.com
SEND EMAIL

Any questions? Talk to us!

OUR HOTELS
Location

Envoironmental Sustainability

Envoironmental Sustainability

Details Hotels & Resorts is increasingly committed to Sustainable Tourism. It is extremely important these days that we protect the environment and make sustainable use of natural resources in order to safeguard the environment and the needs of future and present generations.

Our hotels increasingly operate in a sustainable manner, developing good practices, improving processes and also making use of ecological products.

In 2017, the Aqua Pedra dos Bicos Design Beach Hotel won the Green Key Sustainable Tourism award. In 2018, we won the award again and added two of the group’s other hotels: the Velamar Boutique Hotel and the Vale d’El Rei Hotel & Villas.

The group is working with a model of management and continuous improvement that concerns itself with implementing good environmental and social practices, with the aim of contributing to a better future and a greener planet.

Green Key Details

DETAILS WINS SUSTAINABLE TOURISM AWARD

ONLINE CHECK-IN

ONLINE CHECK-IN

With Details Hotels & Resorts you can conveniently check in online before arrival at the hotel.

Online check-in ensures faster service on arrival since all you have to do is sign the guest form, provide your credit card details (to cover any extra personal expenditure) and collect your room key from Reception. This means you save time and can enjoy your stay and holiday in the Algarve even more.

We know the difference is in the details so, if you do decide to check in online, you will find a VIP Welcome surprise waiting for you in your room when you arrive.

Choose your hotel

About us

ABOUT US

Personality begins where comparison ends.

We are passionate about the hospitality industry and all the little Details that make each hotel unique. From leisure to business, family holidays or romantic getaways, we want to offer our guests the opportunity to choose the perfect ambience so that your Details experience will be truly memorable.

We aim to stand out from the crowd by providing firstclass service at every moment of your stay. Our team is totally committed to ensuring our guests’ satisfaction by meeting and exceeding their every expectation.

We know that the only way to go above and beyond is by working as a team and we strive to strengthen that bond every day by sharing responsibility and recognition, respect for each other and trust between peers. These are the foundations upon which we are building our brand.

Founded in 2009, there are five Details hotels in the Algarve. We are proud of what we have managed to achieve together.

Come and discover the world of Details Hotels & Resorts.

Download pdf: Internationalisation Project

SPA and Treatments

RELAXATION AND WELL-BEING
SPA AND HOTEL IN THE ALGARVE

Your well-being and relaxation are more than just a moment of pleasure during your holiday; they are a way of life.

When you stay at one of our Algarve hotels with a spa, we invite you to journey inside yourself and discover the harmony and balance you are seeking.

Details offers a programme of treatments and massages in the Algarve that will take your holiday to a whole new level and inspire you to find peace and serenity in every aspect of your life.

Your journey starts now.

Discover our Spas
Jacuzzi VDR

DAY SPA

Hotel and Spa in Carvoeiro

Set some time aside to pamper yourself at our hotel and spa in Carvoeiro. The Day Spa at Vale d’El Rei is the ideal place to take a break, relax and recharge your batteries in a space devoted to health and wellness.

Relax, breathe deeply and surrender to the pleasures of a feel-good ritual. Enjoy massage sessions, holistic therapies and beauty treatments at our thermal circuit and rooms dedicated to sheer relaxation.

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GENKI WELLNESS CENTRE

Hotel and Wellness Center in Albufeira

Discover the Genki Wellness Centre, our Spa spaces in Albufeira, at the Aqua Pedra dos Bicos, Topázio Mar, Velamar and Califórnia hotels. More than a health and wellness space, they are a philosophy of vitality and balance. Enjoy the massages, facials, body treatments and beauty care that promote tranquillity and harmony on three different levels: physical, mental and energy.

The Aqua Pedra dos Bicos offers a relaxation and wellness room. At the Topázio Mar and Velamar, you can enjoy a massage in the comfort of your room. And the new Hotel Califórnia you’ll find an Organic & Vegan Spa with an amazing range of facilities and wellness treatments perfect to pamper you during your holiday.

D'Spa Califórnia

D'SPA
VEGAN & Organic by Sçens

Hotel & Spa in Albufeira

Enter a world of wellness and relaxation at the D’Spa Organic & Vegan by Sçens, at Hotel Califórnia.

Explore the over 50 massages and spa treatments on offer, as well as a heated indoor pool, steam room and Vichy shower.

Book a special moment for two and enjoy a couple’s massage on a suite with jacuzzi to relax in total privacy.